If you are collecting any information of your customers, it is your responsibility, as an organization, to keep that data safe and secure. Here are a few data security practices you can follow, to earn and keep up the trust that your customers place in you.
Guard against unauthorized data access
You will need certain details about your customers to aprovide better service to them. However, if these details reach the hands of the wrong people they might exploit the data to their advantage. You can prevent such situations by locking down the access to the data. Invest in a data collection solution that gives data access only to authorized people in your organization.
Clear the gaps in data security
There have been a number of high-profile attacks on even the big companies like Sony and Amazon during 2011-2012. About 97 percent of such cases could have been easily avoided if they had followed the right practices of data protection. Make it a point to review your data protection practices every now and then and make sure there are no gaps. Encrypt your databases and protect them with strong passwords. Make sure you remember the basics of data security before you take any further step.
Focus on compliance
With the GDPR taking effect from 2018, even big companies like Google haven’t been spared from paying penalties for not ensuring proper data protection practices. That said the rules with regard to data privacy change every now and then. You need to focus on compliance and keep track of these latest changes if you don’t want to waste money on paying fines and penalties.
Be prepared to counter advanced Cybercrime tactics
With the evolution of technology, cybercrime tactics also keep evolving every now and then. AI Chatbots are being used to infiltrate websites and carry out social engineering attacks. With more and more sophisticated attack toolkits being released, even novices are now finding it easy to launch cyberattacks. Do the necessary research to find out what kind of threats you may have to face in data security and make sure you are ready to handle them.
Implement Multi-Factor Authentication
One of the main best practices of data security, as per Siteimprove Data Privacy, is multi-factor authentication. If you haven’t implemented this in your organization yet, it is time you started following it. Gone are those days when password protection was enough for countering cyberattacks. You will have to enforce authentication at every stage to make sure all your systems are protected from external attacks.
Have your data protection strategy in writing
A well-documented data protection strategy to handle non-public information will make it easier to follow policies without any ambiguity. Also, make sure you have corrective methods in place to deal with security flaws as and when they are discovered. Train your network admins rigorously to follow proper data retention standards and make sure they understand the importance of data security.
Take backups regularly
No matter how strict your data privacy policies are, cyber attackers will always find a way to get into your systems. Even if you can’t prevent security issues from arising you can always restore the data if you have a reliable copy on a secure server offsite. Look for a thorough cloud storage solution that you can trust.
Implementing data security policy is very important to protect your customer data. However, it is also important to monitor these policies and verify their efficacy on a regular basis. Take steps to detect potential intrusions as early as possible so that right action can be taken within the right time.