When it comes to online retail stores, it seems that Amazon is always the one making noise. eBay, being its close competition, seems to be under the radar in recent years. But just because eBay hasn’t been making headlines lately doesn’t mean that the company is not doing well. As of January 2017, eBay users already amounted to167 million with 1 billion items listed in the company’s marketplaces.
Here are other interesting facts about eBay that proves it is a thriving online retail store:
- Close5, an application by eBay, has been downloaded 7 million times as of April 2016.
- In 2015, the retail hub generated more than 700 million in US Dollars for its classified services.
- The average user spends 150 minutes in the shopping website every month.
- The number of eBay sellers has already reached 25 million as of September 2015.
These numbers only show that online shopping comes with hordes of advantages. If you have the skills and knowledge on what to sell on eBay, there are millions of users waiting to be your next customer. You can even hire an eBay seller virtual assistant to help you out.
As a consumer, you don’t have to queue to pay, you can browse items within the comforts of your home, and the entire shopping experience can be done in one sitting.
Yet, one of the drawbacks of online shopping is that you can’t get immediate help if you have questions or if you want to make an offer as in the case of auctions.
In cases like this, you need to contact the seller to get answers to your queries or concerns.
Here’s how to find a seller on eBay in 3 Easy Ways:
Method #1: Using the Advanced Search Tab
- Navigate to the Advanced tab beside the Search button. This will lead you to the Advanced Search menu.
- Next, click the “By item number” option.
- Key in the item number. This will display the product along with the Seller’s Name or Profile.
- Next, click Search.
- You will find the Seller’s USER name or ID on the right-hand corner below Seller Information.
When the results pull up, you can then click on the seller’s ID as displayed on the screen. This will lead you to the seller’s profile on eBay. A contact link is also provided at the top right-hand corner of the screen.
Method #2: Using the Seller’s Email Address
- Go to the Advanced link again beside the Search button.
2. When the Advanced Search menu opens, scroll down and navigate to the Find a Member link.
- Key in the email address of the seller that you’re looking for. Make sure to properly type in the verification code being displayed on the screen.
- Click Search after typing the email address and the verification code on the screen.
This will display the User ID associated to the email address you enter.
Method #3: Using the Purchase History Page
Have you had previous transactions with the seller you’re looking for?
- Just navigate to the top right corner of your screen and go to My eBay. By hovering your mouse over, a dropdown menu will open.
- Click Purchase History in the options.
- Search for the item and click More Actions.
- Another drop-down menu will open. Click Contact Seller on the choices displayed.
Now that you know how to find a seller on eBay through these easy methods, online shopping has become easier.
Catherine vanVonno, the author, is the President and Executive Director of 20Four7VA, a global Virtual Assistant (VA) Service Provider. She holds a doctorate degree in Applied Statistics, Research Design and Program Evaluation from Virginia Polytechnic Institute and State University and has over 10 years experience in facilitating evidence-based strategic planning, product development, brand management, legislative communications, and medical policy. She is married and has four children. You can reach her at http://20four7va.com/|twitter.com/20Four7VA