Is chatbot the next big thing that will revolutionize the customer experience? Earn customers for life and bring human-touch with 24*7 available chatbot. Choose the best among the top 10 chatbot developers in US.
Customers today have endless choices and their expectations are getting bigger every day. They want quick replies to their queries, demanding businesses to deliver exceptional experiences with instant support system giving solutions without any delay. Gone are the days when users had to wait for a long time to speak with the support team & get their questions resolved. The evolution of chat-bots has taken the digital world by storm, revolutionizing the way customers interact with the technology. One of the best ways to win over your customers’ hearts is to provide a personalized service with the help of 24*7 available assistant who is always there for them whenever they need help.
The way you talk with your customers has a huge impact on your business brand and nothing delivers better customer interaction than a chatbot. From small startups to big brands, all want to develop a chatbot messenger that would help in improving customer service, reduce human intervention, cut down expenses & take their businesses to a whole new level.
Survey says 80% of businesses will use chatbots for their brands by 2024. If you are planning to invest in chatbot, here is a quick guide to help you choose the best among the top chatbot development companies.
1. Peerbits
Known as one of the best chatbot development companies, Peerbits hold expertise in building chatbots for various messaging platforms such as Facebook, Slack and other social networking platforms where repetitive customer interaction can be automated. The company has years of experience in developing chatbots across various verticals including manufacturing, retail, marketing, banking and many other industries. This firm has a proven record of 250 satisfied clients across the globe along with a huge number of development staffs working together to build bots for better business processes.
Location- Massachusetts
Employees- 50–249
Founded- 2011
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2. Clavax
Clavax is the top-notch chatbot development firm based in the US that has successfully enabled clients to cut business operating costs with the custom chatbots equipped with the AI techniques. With remarkable years of experience, Clavax chatbot development services have been able to revolutionize the way customers interact with the brand by connecting bots to different social media portals such as We chat, Skype, messenger and more. The Chatbot solutions developed by Clavax comes with robust features like Natural Language Processing (NLP), self-evolving capability, multilingual support, etc.
Locations- California & New York
Employees- 50–249
Founded- 2011
3. OCDLab
OCDLab is the chatbot development company that believes in redefining the customer experience by building chatbots for numerous industries like entertainment, eCommerce, news, customer support, corporate information exchange & more. What makes OCDLab unique from other market peers is their strong focus on customers to come up with the best customer-specific engagement platforms and meet evolving demands. With the proven years of experience, this firm has enabled businesses to improve their processes by providing chatbot solutions that are self-learning, smart and engaging without any downtime.
Location- California
Employees- 10–49
Founded- 2007
4. Ziffity
Though Ziffity has only 4 years of experience, it has gained a huge popularity in the market of chatbot leaving the competition behind. Known for its capability to build chatbots, the company has worked with many clients across various industries covering retail, banking, healthcare, eCommerce verticals. With the mission to transform the customer experience, the team at Ziffity focusses in developing tailor-made chatbot solutions using AI platforms that are created not just to solve customers’ problems but also help them in attaining goals.
Location- Texas, US
Employees- 50–249
Founded- 2014
5. Appinventiv
Appinventiv has been recognized among the top chatbot development companies for its potential to deliver quality-rich chatbot services that enhance direct interaction between brand and customers. This company has a remarkable expertise in developing bots that are not only user-friendly but also enable automated conversation in real-time without human involvement. Along with high-end chatbot solutions, it also offers timely support and updates for a seamless experience.
Location- New York, US
Employees- 250–999
Founded- 2014
6. Contus
Being one of the premier chatbot development companies, Contus believes in delivering chatbot solutions equipped with robust functionalities like NLP, multilingual support, advanced messaging, ready-to-use templates, multiple integrations, etc. With the motive to add intelligence into conversations & bring a human touch, the chatbots solutions have been developed for various industries. Be it eCommerce, enterprises, healthcare, finance and more, Contus chatbot has everything you need.
Locations- California & Georgia
Employees- 250–999
Founded- 2008
7. Openxcell
Ranked in top Chatbot development firms, Openxcell specializes in providing cutting-edge chatbots that allow customers to communicate through any channels like a website, mobile app or any other communication platform. Some of the major platforms that Openxcell team used to build chatbots include Facebook, Telegram and Slack. To meet the rising demand of customers, Openxcell makes use of the latest technologies for the development of bot solutions that meet different business needs.
Locations- California & New York
Employees- 50–249
Founded- 2008
8. Mindbowser
Known as one of the leading chatbot developers, Mindbowser has expertise in offering top-notch automated support to provide interactive customer experiences based on their chatbot platforms. This firm enables enterprise-level organizations to leverage the MAAP Model (Messaging as a Platform) to transform the way customers talk with businesses. Powered by AI technology, their chatbot solutions are designed to imitate human communication. One of the successful chatbots is ‘Andy’, the customized chatbot that helps in automated appointment scheduling.
Location- Massachusetts, USA
Employees- 10–49
Founded- 2012
9. IQVIS
IQVIS is a reliable chatbot development company that has unmatchable expertise in developing smart & custom-made bot solutions for clients across the world. Since its launch in 2010, the organization has worked with multiple brands that cater to specific business requirements. It has a proven experience of building bots across several platforms such as Microsoft bot Framework, Facebook, Slack, and others. Their services are guaranteed to deliver uninterrupted customer service & better user engagement with faster business success rate.
Location- California, USA
Employees- 50–249
Founded- 2010
10. Hidden Brains
Hidden Brains provides a wide range of chatbot development services to redefine the customers’ interaction with automated support. Built with advanced technologies like AI, NLP and machine learning, this company is known for its work in developing chatbot solutions for platforms like Twitter, Kik, Slack, Facebook, etc. Be it IVR bots, messaging bots, text bots or just simple online chat, this firm has everything you are looking for.
Location- United States
Employees- 250–999
Founded-2003
Chatbots are here to stay! With the benefits virtual assistants/bots are offering in making interaction smarter and effective, it is evident that chatbot development rate will increase tremendously in coming years. Hope this list of hand-picked chatbot developers team helps you in choosing your development partner wisely. No matter the size of the company, there’s a chatbot for every business that can help in meeting the needs. Get yours developed now today & earn customers for life with quicker replies at a fraction of the cost.
Chris Mcdonald has been the lead news writer at complete connection. His passion for helping people in all aspects of online marketing flows through in the expert industry coverage he provides. Chris is also an author of tech blog Area19delegate. He likes spending his time with family, studying martial arts and plucking fat bass guitar strings.