How Social Listening Protects Brands in a World of Instant Outrage
In the hyperconnected digital age, a backlash can be ignited by a single comment, post or tweet- in minutes. This is the era of instant outrage, when brand reputations can be made or destroyed in a single night. Social Listening has emerged as an essential protective layer in this volatile […]
How Social Listening Protects Brands in a World of Instant Outrage Read Post »