customer service

8 Tips for Improving Helpdesk Desk Agent Performance

In order to provide your customers with the quality support you first need to set aside everything else and think about the customer service from your customers point of view. It is your Customer service rep work quality that the customer will ultimately remember any agent that is courteous, helpful, knowledgeable, attentive, and professional will …

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What is Meant by a Community Forum in Customer Service?

Are you looking forward to building a passionate community that would relentlessly support its members helping each other grow and also use your product in a better way? Well, there is definitely an easy way for providing customer support for your business. And the best way to go about it is by creating a forum …

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