technology

8 Tips for Improving Helpdesk Desk Agent Performance

In order to provide your customers with the quality support you first need to set aside everything else and think about the customer service from your customers point of view. It is your Customer service rep work quality that the customer will ultimately remember any agent that is courteous, helpful, knowledgeable, attentive, and professional will […]

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Different Strategies of Digital Marketing for Any Startup

There isn’t anything more challenging or exciting than to start your own business. After all, who wouldn’t want to launch something totally new and unique? However, while it’s such a fulfilling experience, it can be quite overwhelming as well. It’s a great responsibility to take in, and it requires a lot of preparation and the

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How We Interact With Artificial Intelligence On a Daily Basis

Artificial intelligence is everywhere and it comes in forms that we cannot even imagine. This particular technology has become an integrated part of the industrial economy, teaching people how to conduct business and optimize their personal lives. Some people are interacting with artificial intelligence on a daily basis as it is being adopted by almost

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How Technology is Changing the Senior Care Industry Investment

Over the next 25 years, more than 40 million people working in the US are expected to retire. The retirees are looking for cost-effective senior care solutions. Some of them choose to go for assisted living communities where they can find the services they need at a friendly price. The traditional nursing homes are no

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Does Artificial Intelligence Guarantee an Increase in Productivity?

For years now, the world has been waiting for the true implementation of artificial intelligence. AI has been a popular concept for over a century, with the possibilities floating around since the first steps were made towards the technological levels we have now. However, it is only now that the actual possibilities of AI, albeit

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