There are many daunting tasks that the healthcare sector finds difficult to manage. First is the continuous delivery of safe and affordable healthcare services. And second is ensuring a smooth operation even in drastic conditions such as the recent COVID-19 crisis. However, it is not a distant reality but a possible thing now. All thanks to the arrival of mobile health technology.
Mobile or you can say healthcare app solution have become an integral part of healthcare companies as they leverage the latest technologies in improving medical services significantly. Numerous gadgetsmake use of mobile app solutions such as fitness bands, watches, and other manufacturing devices.
Besides, mobile devices are now an inseparable part of health infrastructure and are fully utilized to offer successful treatment to patients. It is all happening now as modernization is the current demand for refurbishing the healthcare infrastructure. Moreover, they are also enhancing their agility to stay flexible for a longer duration.
The recent push the healthcare sector is getting is due to innovation in healthcare software development to give huge thrust to the current prevailing medical practices. Some of the reasons are:
- Progress in treatment due to connection of healthcare solution with cloud technology
- Real-time monitoring of patients at an affordable and reduced price
- Collection of real-time info with minimum errors
- Easy prediction of the current trend for better drug management
- Successful meeting of customer’s need to offer them better medical experience
Likewise, many health experts have pointed out how important and easy it has become for physicians to collect medical data and use it to produce accurate result just at fingertips (from a smartphone). That’s why there is lots of adoption in the medical sector for mobile technology.
Before healthcare organizations switch to mobile devices, they have to consider some factors such as:
- For what conditions mobile devices will play a crucial role
- Which platforms and devices will it support
- How to assure users about the safety of all interconnected devices
In the given article, the focus will be on finding ways that make healthcare mobile solutions best for the medical sector. It will be accomplished through getting to understand about different steps to build an innovative clinical (or healthcare) mobile solution. Let’s dive deep into it.
What is a Clinical Mobility Solution?
When one asks about clinical or healthcare mobility, they want to know about how devices such as smartphones, mobile computers, and printers help in delivering a perfect healthcare solution much to the joy of patients.
Furthermore, the integration of healthcare application development solutions with Gen-Next technologies such as IoT and AI is ushering in a new era that offers high quality, low cost, and more patient-centered health facilities.
Now to meet the ever-increasing mobile health demand, such solutions are coming with three crucial application categories:
- Workflow Management: It includes biomedical device alarms, online text notification, and alerts, and locating the exact location of the employees
- Data Management: It includes real-time data capture and retrieval
- Collaboration & Communication: It comprises telemedicine, digital image capture, and VoIP
So, the next section will evaluate how to set-up a healthcare mobile solution to achieve solutions that follow workflow management, data management, and communication aspect in the most proactive way.
Things to Consider when Building a Healthcare Mobile Program
If you are planning a procedure to build a healthcare mobile solution, then the first step to putting your best foot forward is devising a strategy that addresses the prevailing issues and gives more priority to the security of user’s data.
So, they should begin the project keeping end-results in their mind. Moreover, it is the responsibility of healthcare management to assess the outcome and pour more investment into the existing healthcare solution to make it fit for the purpose with which it was created.
With the continuous increase in usage of devices, mobile platforms are turning more complex. Therefore, management must create a unified platform where manual procedures get replaced by automation and offer hi-tech protection to sensitive data to prevent theft.
These are some of the few steps in developing a full-proof healthcare app solution for patients and physicians alike:
A. Arranging Control, Support & Ownership of Devices to Reap Benefits
From the past few years, the consumerization of IT is changing the whole business scenario. It has resulted in affecting the expectations of the users towards mobile devices. Naturally, users least likely to opt for those devices that lack performance parameters even on their personal ones. Moreover, users generally carry only one device for their usage (both personal and professional).
However, there is no need to worry as healthcare application development companies are offering several strategy options to the organizations to support their devices precisely. These are:
- Company-owned, business only (COBO): In it, the device is chosen by the organization for the users and can be utilized within the company premises only.
- Company-owned, personally enabled (COPE): Organizations provide the devices for which it pays albeit with complete control especially related to the security concerns.
- Choose your own device (CYOD): It is the users who own the device and easily integrate with their network with less concern to the privacy issue.
- Bring your own device (BYOD): Users bring their personal system to the office thus saving organizations money. However, security issue especially Shadow IT is in vogue.
Furthermore, the presence of mobile management platforms will help in the management of multiple devices perfectly. So, it is up to the entities to manage the IT resources and determine what will be realistic with no compromise with the security issues.
B. For Proper Management of Mobile Strategy, There Must be Better Infrastructure Options
Network visibility is a must to have a properly functioning mobile network. It is crucial as it permits IT staff to know about the communication medium between different connected healthcare devices and where is the scope of improvement. Moreover, medical experts believe that healthcare management must think about how these devices are behaving and whether they are fruitful in operating in the given network.
One such viable option to boost up network visibility is Enterprise Mobility Management (EMM). The given solution covers various strategies such as BYOD, COBO, CYOD, and COPE to ensure every device strictly adheres to security and privacy protocols.
EMM is known to effectively manage the applications, devices, storage, and delivery of contents, and even who is accessing the device with permission or not. With such capabilities, it because easy for the organization to effectively meet the end-to-end security of the data as well as devices.
Likewise, the onus is on the healthcare enterprises to find out what are their requirements, which devices needed to be mobilized and supported and how to reconfigure the mobile applications. After taking such decisions, enterprises are free to convert their mobile strategy into action.
C. With Mobile Environment becoming a Norm, Managing Apps will Boost Strategy
Web applications are often built for desktops and are generally unsuitable for mobile devices. It happens because such applications were not meant to work on smaller devices such as a smartphone. Moreover, they were built not to get swipe or tap on a touchscreen.
Nevertheless, there is a strategy to redesign the desktop app for mobile devices via app transformation. With it, the designing of the mobile interface will become relatively easy. One thing the management must keep in mind- ‘High usability among the app, high will be its success rate.’
So, to create a mobile healthcare app with high usability, utilizing ‘citizen developers’ will be the best option. Thus, designing of tailor-made front-end will enhance significant improvement in the workflow. Moreover, the implementation of low-code platforms will assist healthcare app developers to devise clinical mobility solutions as per the clinician’s demand. Moreover, it does not require building from scratch and thus permits to development of multiple apps swiftly.
D. Not Forget Defining Technology Strategy
In the healthcare industry, one’s technology strategy must be such that it should match the requirement of an organization. So, they must select those software vendors that have expertise in offering great clinical mobility. Besides, it should not pose a serious issue to the security and control over IT devices. Likewise, it should also include the following aspects:
- File Sharing Facility
- Desktop & Application Virtualization
- Cloud Networking & Computing
In addition to it, one’s technology strategy should also possess the following aspects:
I. The selected technology must provide all-round data availability
There are numerous aspects like EHR, medical imaging applications that can be addressed through cloud computing technologies. Moreover, opting for technology with a people-centric approach helps in offering a real-time network, good performance optimization, and high scalability that are easy to use with quick deployment.
II. The selected technology must offer great flexibility & firm control
There is a continuous churning in the healthcare industry via mergers, acquisitions, and more, to enlarge their consumer base. To allow everyone to access data, organizations have to implement SSL for managing network traffic for providing advanced troubleshooting.
III. The selected technology must ensure user-friendly mobility
There are numerous aspects that customers need in their healthcare apps. Some need more apps, some want to use their own device, and some want a mix of personal and professional apps on their devices. So, one’s mobile solution must address such variants and offer more user-friendly apps that meet the needs of people.
E. For Successful Roll-Out, Combine all these Steps Together
This is the final step to include all essential solutions that comprise cost-effective technologies and form an integrated bundle. For users, there is a need to create resources to make its functioning simple for stakeholders. For mobile users, there should be the availability of some tools to offer them support in health-related aspects.
The above-given steps are crucial not only to create a robust clinical mobility solution but also to show up impressive results.When doctors have quick access to important health-related data, they are left with ample time to have good interaction with their patients. What is the benefit for stakeholders? They are at an advantage as they get access to an innovative clinical mobile solution that comes with the right technology, reduced complexity, and even at a low cost.
With the arrival of mobile technology, numerous other industries such as healthcare are offering unique customer experiences ranging from smartphones, tablets, and others to improve patient care. Healthcare mobility solutions will help health professionals to keep a check on their patients even if they are residing in remote locations.
Besides, patients also get the opportunity to interact with their physicians and can even share data easily and without thinking of security threats. At last, the onus is on healthcare companies to evaluate their requirement from clinical mobility solutions by establishing a perfect strategy to launch it with a bang!
I represent Emorphis Technologies, which specializes in Healthcare app Development solutions. Apart from it; we have expert Salesforce consultants, Mobile app developers.
I specialize in helping startup entrepreneurs in realizing their ideas by working with them as their software development consultant.