Chris Mcdonald

Chris Mcdonald has been the lead news writer at complete connection. His passion for helping people in all aspects of online marketing flows through in the expert industry coverage he provides. Chris is also an author of tech blog Area19delegate. He likes spending his time with family, studying martial arts and plucking fat bass guitar strings.

Customer service agents at their desks
Business

Must-Know Tips for Transforming Customer Service into a Strategic Advantage

Nowadays, building a strong relationship with your customers isn’t just a nice little addition to your business efforts – it’s a necessity for success, and that stands for any industry. With the wide range of communication channels available, customers expect you to be present on each one and respond promptly.

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